|
Company Profile
Summers Dealer
Services has been in business helping Ford dealerships
since 1985. The owner, Brad Summers, has both retail and
wholesale experience in Ford and the aftermarket. Brad
spent three years teaching and designing classes for
Ford Marketing Institute working with Warranty and
Policy, ACES II Payment System, Parts Policy and Body
Shop Warranty so he knows the subject of Ford warranty.
Our services will drastically reduce your liability in
an audit and at the same time leave no money on the
table. We specialize in providing personalized service
because we only work with a controllable amount of
dealers to keep you number one. Unlike many processing
companies, the owner reviews 95% of the claims processed
on a daily basis. We serve a core group of dealerships
and do not plan to get so large that we loose touch with
our customers. Being small in comparison to our
competitors allows us to handle most computer systems
and tailor our service to your needs. So no matter how
big or small your dealership is we can do a top notch
job that you will not regret. Please consider our
services and see how we can help your dealership. Thank
you for reviewing our warranty services. We are looking
forward from hearing from you in the future.
With its location
in the rural Michigan town of Grayling, Summers Dealer
Services, inc. finds itself in the middle of an
outdoorsman’s paradise. Having a young and growing
family, Barb and Brad Summers moved their successful
warranty processing business out of the busy Detroit
suburbs (originally established in 1985) and into the
more laid back atmosphere of Northern Michigan. Both
being outdoor lovers, Barb and Brad take full advantage
of all that the area has to offer. Depending on the
season, people from both near and far participate in
activities like camping, hunting, fishing, boating and
snowmobiling. Also being involved in local business
groups, county government and scouting, the Summers’
have created a comfortable home and fulfilling lifestyle
in the Grayling area.
All is not
necessarily fun and play here at Summers Dealer Services
Inc. The company employs an experienced staff of
warranty processors and data entry specialists with over
sixty plus combined years experience. From the moment
you place your first call to SDS Inc., you will be
greeted by a courteous and professional staff that
places your needs first. We are more than happy to
assist you with any warranty related questions that you
may have, whether you are a current SDS Inc. client or
not. We have, or will get the answers to your
questions.
We pride ourselves
on having a thorough understanding of the entire Ford
warranty process from the moment a customer first enters
your dealership to the moment the warranty repair order
receives final full payment from Ford. Our staff stays
updated on all daily updates, policy changes and proper
claim submission procedures from Ford Motor Company.
Not a small task as we are all aware. Our goal is to
maximize the dollars that you collect on each and every
repair order while, at the same time, keeping within the
guidelines that Ford has created. We keep your best
interests in mind, both financially and ethically.
Ford warranty
processing can be a complicated and, at times,
frustrating experience. That is exactly why we exist.
Seek out all of the available services we offer from
warranty processing / collection to assistance with the
warranty counseling process (audits) to training. We
offer complete and comprehensive services. As your
dealerships warranty specialists we will ease the burden
and worry involved in proper warranty submission and
allow you to focus more time and energy in the other
aspects of running a Ford dealership.
|
|
